Job Overview:

We are currently seeking a Studio Assistant to help support our Client Care team. This role is offered on a casual basis with an estimated 2 days per week schedule. We are a rapidly growing brand so this is a great opportunity for someone who is hoping to join our team and evolve with us. 

Responsibilities and Duties:

• Safely package homewares and artwork orders to ensure they are undamaged in transit.
• Book and schedule shipping/pick up for homewares and artwork orders.
• Sort, organise and store inventory in the proper location.
• Package items and label correctly.
• Comprehensively check all product prior to dispatching to customer to ensure quality standards are upheld.
• Update Shopify and documentation for inventory/order processing.
• Work as an active team member to complete team goals.
• Maintain brand integrity as a representative of the business when in contact with customers.
• Liaising with the Client Care team to provide a positive customer experience and ensure orders are dispatched in a timely manner.
• May include showroom appointments and working Saturdays. 
• Cleaning and maintaining the studio space.

Experience

• Must be experienced working in a e-commerce or retail environment.
• Must have a valid Australian Drivers License.

If this role sounds like the perfect fit for you please email us your CV hello@engold.com.au