Delivery Type:

• We offer our own local delivery service in Victoria while our partner couriers and removalists deliver on our behalf for interstate customers.
• For regional areas, we offer white glove delivery on a quotation basis and some of our smaller pieces via palletised curb-side delivery. 
• You will receive white glove complimentary upon delivery for all ground floor deliveries to metro areas as of April 1st, 2023.
• If you are not eligible for complimentary white glove please reach out to our team for a quote to your area. 
• As part of the white glove service, the delivery team will assemble your item and remove any packaging upon delivery.

Shipping Rate: calculated in cart. If there are steps, lift access or flight(s) of stairs on the way where the pieces will be placed, extra charge of $80-380 for furniture delivery applies at checkout.

Delivery Timeframe:

Please allow an additional 2 weeks to be dispatched from our warehouse.

Shipping Transit Times:

• Sydney Metro area: 5-7 days
• Brisbane / Gold Coast Metro area: 7-10 days
• Melbourne Metro Area: 3-5 days
• VIC Regional: 5-7 days
• Adelaide Metro area: 5-7 days

For any regional areas for outside of these zones please contact hello@engold.com.au.

Please note, some deliveries are conducted by a third party carrier and transit times may change.

Shipping Area: Unavailable for WA, TAS & NT shipping. If you are located outside Australia, please shop at one of our international stockists.

VARIATION:

• Travertine is a fairly consistent stone in pattern and colour.
• On the surface the veins and holes have been filled to create a smooth surface and add strength and stability to this stone, this is common practice when working with Travertine.
• On edges and curves the holes and troughs may be exposed which have intentionally been left unfilled in order to celebrate the organic texture found in the stone.
• These characteristics should not be mistaken for chips or damages.

PLEASE NOTE:

• Our Plinths are made from natural stone and there are variations throughout each and every piece.
• Images should be used as a general representation as no two pieces are exactly the same.
• The notable qualities of each slab of stone vary like fingerprints making each piece individual and unique.

Small

• 30cm W x 30cm D x 50cm H
• Approx. 30kg

Medium

• 30cm W x 30cm D x 65cm H
• Approx. 35kg

Large

• 30cm W x 30cm D x 90cm H
• Approx. 40kg

• All of our honed surface stone has been sealed which means that it is protected against dirt, liquids and stains however this is not fool proof and care should still be taken.
• Avoid direct contact with high pigment liquids, foods and objects that may cause colour transfer.
• Contact with substances that contain an acidic component (such as citric foods/drinks or some sticky tapes) may cause etching and should be avoided.
• The item is entitled to our 12 Months Warranty. Check our Warranty and Repairs for more information.