Terms and Conditions

Returns and Exchanges

Unfortunately En Gold does not offer exchange or return due to change of mind. Please ensure you are confident with your purchase prior to placing your order.

All sale and discounted items are final sale.

All freight and shipping charges are paid directly to a third party services and are non refundable. We cannot send any of our wares or furniture to an Australia Post Parcel Pick up or PO Box address, please ensure you have a residential or commercial address to provide at checkout. 

If your order was received damaged in transit please email us with a description and supporting photographs at hello@engold.com.au 

Sourced

We will always endeavour to best describe all of our sourced pieces through the description, supported with detailed photographs. Please keep in mind when you are purchasing a sourced piece, you are purchasing a second hand item and general wear may be expected.